My trip was amazing; everything was prepared with great care and I was nicely surprised that there was not one single glitch during the trip. In each city my guide was waiting for me - even when my flights were delayed. My guide in Vientiane was terrific and well informed; my guide in Xieng Khuang did her very best to keep me on schedule despite my late arrival and the heavy rain upon my arrival; and my guide in Luang Prabang was friendly and provided so much information about each site we visited. All three guides were professional and easy going. The drivers in all three cities were also very pleasant and attentive, especially when the roads were not in the best condition due to the rain. My hotels in Vientiane and Luang Prabang were lovely, with very helpful and friendly staff. The hotel in Xieng Khuang was not at all up to par but I understand that it was the best available in that province. In addition, my drivers during my two arrivals and two departures in/out of Hanoi were punctual, polite and attentive. Miss Liah is a phenomenal organizer! I could not have wished for a better agent; she made my holidays a real success and it was everything I expected and more. I will definitely recommend Paradise Travel to friends and family.