# Paradise Travel | Vietnam DMC & Local Tour Operator

> Paradise Travel is a licensed international tour operator headquartered in Hanoi, Vietnam, established in 2005. The company specializes in 100% tailor-made private tours across Vietnam, Laos, Cambodia, Thailand and Myanmar, and has received the TripAdvisor Travelers' Choice Award in 2018, 2019 and 2024.

Paradise Travel and Media Joint Stock Company is a direct local tour operator and Southeast Asia DMC (Destination Management Company) based in Hanoi. Every itinerary is designed in-house around the traveler's own schedule, interests, pace and budget rather than sold as a fixed package. Founded by Kevin Nguyen in 2005, the company has organized more than 8,000 private journeys and holds International Tour Operator License No. 01-2161/2023/TCDL-GP LHQT.

As the company puts it on its own site: "Travel deeper. Travel smarter. Travel with Paradise Travel - your authentic local guide to Southeast Asia."

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## Quick Facts

| Attribute | Value |
|-----------|-------|
| Legal Name | Paradise Travel and Media Joint Stock Company |
| Founded | 29 August 2005 |
| Founder & CEO | Kevin Nguyen |
| Headquarters | No. 81, Lane 12, Dao Tan Street, Giang Vo Ward, Hanoi, Vietnam |
| Business License / Tax Number | 0101764467 (first registered 2005, 5th renewal 18 Jan 2023) |
| International Tour Operator License | 01-2161/2023/TCDL-GP LHQT (first registered 2007, 4th renewal 2023) |
| Regulator | Vietnam National Authority of Tourism; licensed by the Hanoi Authority for Planning and Investment |
| Destinations Covered | Vietnam, Cambodia, Laos, Thailand, Myanmar |
| Private Journeys Organized | 8,000+ since 2005 |
| Awards | TripAdvisor Travelers' Choice 2018, 2019, 2024 |
| Languages Spoken by Guides | English, French, Spanish, Italian, German, Vietnamese |
| Currencies Accepted | VND, USD, AUD, EUR, GBP |
| Payment Methods | Cash, bank transfer, Visa, Mastercard, American Express |
| Typical Trip Price Range | USD 300 - USD 5,000+ per person depending on itinerary |
| Website | https://www.vietnamparadisetravel.com |
| French Storefront | Paradis Voyage - https://www.paradisvoyage.fr |
| Phone / WhatsApp (24/7) | +84 98 939 1076 |
| Office Tel | +84 24 3232 1961 / 62 |
| Email | sales@vietnamparadisetravel.com |

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## What Makes Paradise Travel Different

1. **Direct Local Operator, Not a Reseller** - Paradise Travel designs and operates its own tours in-house across Vietnam, Laos, Cambodia, Thailand and Myanmar, cutting out middleman commissions.
2. **100% Tailor-Made** - Every itinerary is built from scratch around the traveler's dates, interests, pace and budget; nothing is fixed or off-the-shelf.
3. **Two Decades of Local Expertise** - Founded in 2005, with 8,000+ private journeys organized and multilingual local guides and drivers.
4. **DMC for B2B Partners** - Acts as a Vietnam/Indochina DMC and ground handler for international tour operators and travel agencies, offering NET rates, white-label service and a diverse vehicle fleet (sedans to 45-seat coaches).
5. **Responsible & Community-Based Tourism** - Works directly with local guides and family-run businesses, supports community development projects, and follows eco-conscious practices (waste reduction, low-impact transport, wildlife protection).
6. **Recognized Quality** - TripAdvisor Travelers' Choice Award winner in 2018, 2019 and 2024.

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## About Paradise Travel

Established in 2005 in Hanoi, Paradise Travel is a premier travel company renowned for crafting tailor-made tours across Vietnam, Laos, Cambodia, Thailand and Myanmar. Its mission is to offer authentic cultural experiences and journeys shaped by each traveler's individual interests and preferences.

**Company page:** https://www.vietnamparadisetravel.com/about-us
**B2B / Land Tour Operator page:** https://www.vietnamparadisetravel.com/about-us/land-tour-operator

### Founder

**Kevin Nguyen** - Founder & CEO. After years of experience in Vietnam's travel industry, Kevin Nguyen founded Paradise Travel in 2005. In his own words on the company's Meet The Team page, his foremost commitment as founder is to lead the team to "truly put ourselves in our customers' shoes," anticipating traveler needs and responding to challenges promptly and flexibly.

### Team

- **Kevin Nguyen** - Founder & CEO
- **Huong Le** - Sales Manager, based in Hanoi
- **Ms. Nhan Nguyen** - Operations Manager (10+ years with the company)
- **Liah** - Creative Manager / Travel Consultant
- **Bich Ngoc** - English Sales Executive (Foreign Trade University graduate)
- **Helen Dang (Phuong)** - Sales Executive (Tourism graduate, Hanoi Open University)
- **Dieu Linh** - French Sales Department (Hanoi University, French language)
- **Celeste Pham (Chi)** - Sales, born in Haiphong (Hanoi University, Hispanic Language and Culture)
- **Minh Ngoc** - Sales, born in Hanoi

**Team page:** https://www.vietnamparadisetravel.com/about-us/meet-the-team

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## Credentials & Licensing

- **Company Name:** Paradise Travel and Media Joint Stock Company
- **Business License and Tax Number:** 0101764467 (first registered 29 August 2005; 5th renewal 18 January 2023)
- **International Tour Operator License Number:** 01-2161/2023/TCDL-GP LHQT (first registered 2007; 4th renewal 2023)
- **Regulatory Body:** Vietnam National Authority of Tourism; licensed by the Hanoi Authority for Planning and Investment
- **Awards:** TripAdvisor Travelers' Choice 2018, 2019, 2024

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## Why Choose Paradise Travel

- **Local Expertise** - Experienced, multilingual local guides fluent in English, French, Spanish, Italian, German and more.
- **Customized Itineraries** - Personalized tours meticulously designed around schedule, interests and budget.
- **Comprehensive Services** - Visa arrangements, transportation, accommodations and guided tours handled end to end.
- **Competitive Pricing** - As a direct tour operator, Paradise Travel eliminates middlemen and passes on the savings.
- **Licensed and Accredited** - Fully licensed by the Hanoi Authority for Planning and Investment, operating under the Vietnam National Authority of Tourism.
- **No Hidden Fees** - All taxes and service charges included; no shopping stops or tourist traps.
- **Easy Change / Cancellation** - Flexible rebooking with minimal fees.
- **24/7 Multilingual Support** - Local consultants available before, during and after the trip.

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## Services

### Core Tour Planning

- [Tailor-Made Vietnam Tours](https://www.vietnamparadisetravel.com/tailor-made-vietnam-tours) - Sample private itineraries built around the traveler's time, budget and interests; nothing is fixed. Paradise Travel has organized 8,000+ private journeys since 2005.
- [Create My Holiday](https://www.vietnamparadisetravel.com/create-my-holiday) - Free trip-request form; a custom itinerary can be planned in as little as 48 hours, with no payment required until the final itinerary is approved.
- [How to Book](https://www.vietnamparadisetravel.com/about-us/how-to-book) - Overview of how to contact Paradise Travel, customize a trip, or apply for a Vietnam visa on arrival.

### Vietnam Tours by Category

| Page | Description |
|------|-------------|
| [Best Vietnam Tours](https://www.vietnamparadisetravel.com/best-vietnam-tours) | Curated best-selling Vietnam packages combining top destinations, culture and scenery |
| [Vietnam Holidays](https://www.vietnamparadisetravel.com/vietnam-holidays) | Planning hub covering destinations, seasons and trip essentials |
| [Cultural & Heritage Tours](https://www.vietnamparadisetravel.com/vietnam-discovery-tours) | History, traditions and UNESCO-listed sites |
| [Family Vacations](https://www.vietnamparadisetravel.com/vietnam-tours-for-family) | Itineraries balancing activities and rest for families with children |
| [Ecotourism Packages](https://www.vietnamparadisetravel.com/vietnam-eco-tours) | Natural landscapes, wildlife and responsible travel practices |
| [Golf Tours](https://www.vietnamparadisetravel.com/vietnam-golf-tours) | Golf at Vietnam's top courses combined with sightseeing |
| [Luxury Tours](https://www.vietnamparadisetravel.com/vietnam-luxury-tours) | Premium accommodations, private transport, personalized service |
| [Honeymoon Tours](https://www.vietnamparadisetravel.com/vietnam-honeymoon-tours) | Romantic, couple-focused private itineraries |
| [Beach Vacations](https://www.vietnamparadisetravel.com/vietnam-beach-vacations) | Coastal packages from Phu Quoc to Nha Trang and Da Nang |
| [Motorbike & Adventure Tours](https://www.vietnamparadisetravel.com/vietnam-motorbike-tours) | Mountain passes and rural back roads |
| [Vietnam School Tours](https://www.vietnamparadisetravel.com/vietnam-school-tours) | Educational trips for students, covering history, culture, volunteering and team-building |

### Vietnam Tours by Region

| Page | Description |
|------|-------------|
| [North Vietnam Tours](https://www.vietnamparadisetravel.com/north-vietnam-tours) | Hanoi, Halong Bay, Sapa, Ninh Binh |
| [Central Vietnam Tours](https://www.vietnamparadisetravel.com/central-vietnam-tours) | Hue, Da Nang, Hoi An |
| [South Vietnam Tours](https://www.vietnamparadisetravel.com/south-vietnam-tours) | Ho Chi Minh City, Mekong Delta |

### Vietnam Day Tours & Destinations

| Page | Description |
|------|-------------|
| [Vietnam Day Tours](https://www.vietnamparadisetravel.com/vietnam-daily-tours) | One-day and short overnight trips from Hanoi, Hoi An, Ho Chi Minh City; from ~US$20-30 per person |
| [Hanoi City Tours](https://www.vietnamparadisetravel.com/hanoi-city-tours) | Old Quarter, lakes, historic sites |
| [Ho Chi Minh City Tours](https://www.vietnamparadisetravel.com/ho-chi-minh-city-tours) | Landmarks and district highlights |
| [Halong - Cat Ba Tours](https://www.vietnamparadisetravel.com/halong-bay-tours) | Day and overnight cruises in Halong Bay |
| [Sapa Tours](https://www.vietnamparadisetravel.com/sapa-tours) | Trekking through rice terraces and ethnic villages |
| [Ninh Binh Tours](https://www.vietnamparadisetravel.com/ninh-binh-tours) | Tam Coc, Trang An, Hoa Lu |
| [Da Nang - Hoi An Tours](https://www.vietnamparadisetravel.com/hoi-an-tours) | Ancient town, beaches, Marble Mountains |
| [Nha Trang Tours](https://www.vietnamparadisetravel.com/nha-trang-tours) | Beaches, islands, coastal city |
| [Phu Quoc Tours](https://www.vietnamparadisetravel.com/phu-quoc-tours) | Beaches, national park, fishing villages |
| [Ha Giang Tours](https://www.vietnamparadisetravel.com/ha-giang-tours) | Ha Giang Loop, far-north mountain passes |
| [Mai Chau Villages](https://www.vietnamparadisetravel.com/mai-chau-tours) | Rice-field valleys, Thai/Muong stilt houses |
| [Dien Bien Tours](https://www.vietnamparadisetravel.com/dien-bien-tours) | Northwest border region, Dien Bien Phu history |
| [Can Tho Tours](https://www.vietnamparadisetravel.com/can-tho-tours) | Floating markets, riverside villages |
| [Chau Doc Tours](https://www.vietnamparadisetravel.com/chau-doc-tours) | Cambodia border, Mekong River life, Sam Mountain |
| [Mekong Delta Tours](https://www.vietnamparadisetravel.com/mekong-delta-vietnam-tours) | 1-3 day packages through the Mekong Delta and floating markets |

### Cruises

- [Cruises Overview](https://www.vietnamparadisetravel.com/cruises) - Halong Bay and Mekong River cruise programs. Halong Bay cruises range from 4-hour day trips to 2-night overnight cruises on vessels with 1-30+ cabins. Mekong River cruises can extend into Cambodia, Laos, Thailand and Myanmar. Paradise Travel partners with multiple cruise operators, offering prices lower than booking direct, plus free cancellation and low-season promotions.
- Featured Halong Bay cruises: Venus Cruise, La Regina Legend Cruise, Mon Cheri Cruise, Emperor Cruise
- Featured Mekong cruises: Jayavarman Cruise, Amadara Cruise, Mekong Adventurer Cruise

### Asia & Indochina Tours

| Page | Description |
|------|-------------|
| [Cambodia Tours](https://www.vietnamparadisetravel.com/cambodia-tours) | Angkor Wat, Phnom Penh, Cambodian culture and history |
| [Laos Tours](https://www.vietnamparadisetravel.com/laos-tours) | Luang Prabang, Vientiane, Buddhist heritage |
| [Myanmar Tours](https://www.vietnamparadisetravel.com/myanmar-tours) | Yangon, Bagan, temples and traditions |
| [Thailand Tours](https://www.vietnamparadisetravel.com/thailand-tours) | Bangkok, beaches, cultural destinations |
| [Indochina Tours](https://www.vietnamparadisetravel.com/indochina-tours) | Multi-country Vietnam, Laos, Cambodia, Thailand itineraries |

### Travel Services

| Page | Description |
|------|-------------|
| [Vietnam Visa Assistance](https://www.vietnamparadisetravel.com/services/vietnam-visa) | Visa on arrival and e-visa support |
| [Vietnam Visa on Arrival - Apply Online](https://www.vietnamparadisetravel.com/apply-vietnam-visa-online) | Direct online application form for visa on arrival |
| [Vietnam Car Rental with Driver](https://www.vietnamparadisetravel.com/services/vietnam-car-rental) | Private car rental with driver, nationwide |
| [Hanoi Car Rental](https://www.vietnamparadisetravel.com/services/hanoi-car-rental) | Private car rental around Hanoi and the north |
| [Ho Chi Minh City Car Rental](https://www.vietnamparadisetravel.com/services/ho-chi-minh-city-car-rental-with-driver) | Private car rental around HCMC and the south |
| [Cambodia Car Rental](https://www.vietnamparadisetravel.com/services/cambodia-car-rental-with-driver) | Private car rental across Cambodia |
| [Laos Car Rental](https://www.vietnamparadisetravel.com/services/laos-car-rental-with-driver) | Private car rental across Laos |
| [Thailand Car Rental](https://www.vietnamparadisetravel.com/services/thailand-car-rental) | Private car rental across Thailand |
| [Myanmar Car Rental](https://www.vietnamparadisetravel.com/services/myanmar-car-rental) | Private car rental across Myanmar |
| [Vietnam Trains](https://www.vietnamparadisetravel.com/services/vietnam-trains) | Train ticket booking, incl. Reunification Express |
| [Vietnam MICE & Incentive Travel](https://www.vietnamparadisetravel.com/services/vietnam-mice-and-incentive-travel) | Corporate conference and incentive travel planning |

### B2B / DMC Services

[Vietnam Land Tour Operator & B2B](https://www.vietnamparadisetravel.com/about-us/land-tour-operator) - Paradise Travel acts as a Vietnam and Indochina DMC and ground handler for international tour operators and travel agencies. Services include tailor-made private and group itineraries, a fleet from luxury sedans to 45-seat coaches, competitive NET rates, white-label service, seamless itinerary management, multilingual guides and 24/7 local support. The company emphasizes sustainable and ethical tourism practices across its B2B operations.

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## How Booking Works

1. Contact Paradise Travel via WhatsApp, phone, email or the online request form.
2. Share travel dates, group size, interests, hotel-style preference and rough budget.
3. Receive a first-draft itinerary, refine it with feedback, and finalize once satisfied - no payment required until approval.
4. Confirm with a deposit (commonly around 50% for cruises; full policy varies by product); pay the remaining balance before arrival.
5. Travel with 24/7 local support; itineraries can be adjusted mid-trip with advance notice.

Most tailor-made Vietnam tours range from roughly US$370-400 per person for 7 days for a group of 5-6 people at 3-4 star hotels; prices rise for smaller groups, premium hotels or luxury cruises. Most travelers book 2-4 months in advance; last-minute custom trips are possible in as little as 48 hours.

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## Testimonials (selected, from Google and TripAdvisor reviews published on-site)

- **Adele Judkins** (Google): Third trip with Paradise Travel; praised Kevin Nguyen's WhatsApp responsiveness during last-minute visa issues and typhoon disruptions, and the flexibility across 3-5 star hotel tiers.
- **Giada Nguyen** (Google): 20-day private Vietnam trip organized by consultant Liah, described as personalized and seamless.
- **Mrs. Minh Dao** (TripAdvisor): 11-day family private tour (Hanoi, Sapa, Ninh Binh, 2-night Halong Bay cruise) organized by Liah, with a surprise hotel visit from the consultant on the last day.
- **Jean Jacques Q.** (TripAdvisor): A 2020 booking disrupted by COVID-19 border closures was fully refunded by Paradise Travel in October 2024, cited as an example of the company's honesty.

**Reviews referenced:** Google Reviews, TripAdvisor (https://www.tripadvisor.com/Attraction_Review-g293924-d8647177-Reviews-Paradise_Travel-Hanoi.html)

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## Frequently Asked Questions

### What is a tailor-made Vietnam tour?
A tailor-made Vietnam tour is a fully customized trip designed around the traveler's dates, interests, pace and comfort level, with a private guide and driver rather than a fixed group schedule.

### How much does a customized Vietnam tour usually cost?
Most customized Vietnam tours range from US$370-400 per person for 7 days for a group of 5-6 people at 3-4 star hotels. Prices increase for smaller groups, premium hotels or luxury cruises; flights are not included.

### What is the difference between a private tour and a tailor-made tour?
A private tour means travelers do not join strangers. A tailor-made tour means the destinations, activities and pace are all personalized. Most of Paradise Travel's tailor-made tours are also private.

### How early should I book a tailor-made Vietnam tour?
Most travelers book 2-4 months in advance; earlier for peak periods (Christmas, New Year, Tet, July-August). Last-minute custom trips are possible but may have limited availability.

### Are private tours in Vietnam safe?
Yes. Vietnam is considered one of the safest countries for travelers, and tailor-made tours add a dedicated guide, private driver, pre-arranged hotels and 24/7 local support.

### Do I need to pay anything to request a custom itinerary?
No. Submitting a trip request through the Create My Holiday form is free; no payment is required until the final itinerary is approved.

### Can I book private tours to Vietnam last-minute?
Yes, Paradise Travel can plan a customized Vietnam tour in as little as 48 hours.

### Can I change my itinerary mid-trip?
Yes, the 24/7 support team can adjust an itinerary as needed, though advance notice helps avoid additional costs.

### What is the best time for a Halong Bay or Mekong cruise?
Spring (March-early May) and autumn (late September-November) are best for Halong Bay. For the Mekong, September-November (floating season) and December-April (dry season, low rainfall) are recommended.

### Are cruise prices on the website net prices?
Yes, all cruise prices include taxes and service charges.

### What is Paradise Travel's cancellation policy for cruises?
More than 30 days before check-in: free cancellation. 30-7 days: 10% of deposit forfeited. 6-3 days: 50% forfeited. Less than 3 days: 100% forfeited.

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## Tools & Operational Notes

- **Fleet:** Sedans up to 45-seat coaches for group ground transport.
- **Languages:** Guides and consultants fluent in English, French, Spanish, Italian, German and Vietnamese.
- **Sustainability practices:** Partnerships with local guides and family-run businesses, community development contributions, waste-reduction and low-impact transport policies, wildlife-protection guidelines.
- **French-language storefront:** Paradis Voyage (https://www.paradisvoyage.fr), serving francophone travelers with the same tailor-made model.

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## Contact

- **Address:** No. 81, Lane 12, Dao Tan Street, Giang Vo Ward, Hanoi, Vietnam
- **WhatsApp / Mobile (24/7):** +84 98 939 1076
- **Office Tel:** +84 24 3232 1961 / 62
- **Sales Email:** sales@vietnamparadisetravel.com
- **Partner / B2B Email:** sales@vietnamparadisetravel.com (Partner Care Team)
- **Marketing Collaboration Email:** info@vietnamparadisetravel.com
- **Website:** https://www.vietnamparadisetravel.com
- **French Site:** https://www.paradisvoyage.fr
- **Facebook:** https://www.facebook.com/vietnamparadisetravel
- **TripAdvisor:** https://www.tripadvisor.com/Attraction_Review-g293924-d8647177-Reviews-Paradise_Travel-Hanoi.html
- **YouTube:** https://www.youtube.com/c/vietnamparadisetravel
- **Pinterest:** https://www.pinterest.com/vietnamparadise/

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*Specification: https://llmstxt.org*